ZAFFY LOOTTech | Business | Enable = Capable

Muzaffar Loot
JHB, South Africa

About Me

/Who Am I

Often known by my nickname: Zaffy; (which has its own story) my full name is Muzaffar Loot. I have a deep interest in learning, which led me to complete my Master’s in Business Administration at UCT when I was 27. In parallel with my desire for knowledge, I have sought positions, which provide me a level of exposure which continues to stretch and grow me.

Working closely with C-suite executives, I have been involved in organisational restructuring, finance assessments, project designs, process implementations, transformation programmes, IT: negotiations, assessments, management and the odd peculiar situation.

In my own time: I assist small, medium businesses  with growth, digital strategies and management challenges, keep updated with a variety of technologies and read as much as possible about … well almost everything.

If you want something you’ve never had, you often have to do something you’ve never done.

- (paraphrased) Thomas Jefferson -




/Things I do

I possess an affinity to bridge the divide between the technical & the practical. To explore facets of the world, in providing myself a platform to recognize, connect people, process and systems for sustainable progress and practical success.


Educated in tech and experience in app/ web development, IT management and technology strategy. I am able to advise, manage and scope technology implementations. To understand the deeper consequences of vendor contracts, proposed technical enhancements to systems and the business/ financial consequences of an initiative. I enjoy tech and the way minimum investment can produce maximum benefit in the right context.


Exposure to FMCG, retail, NGO, financial Services, research and publishing businesses coupled with an MBA has developed my appreciation for; and opened doors for me to re-engineer operating models, develop and introduce new products across a variety of industries.  I have a passion for business models and am often involved in connecting people with resources and ideas to reinvent them.


Connecting people for me is a “1 + 1 =5 game”, where the sum of value generated by the honest connection of competent people at the right time, is worth considerably more than the individual genius of one person. I seek to connect people and resources, if I do know a person or firm who can help, and is willing. I am delighted to connect the dots.


11years of experience
256Strategic/ Business Projects
45IT Implementations
11456cups of tea


/My entire career

Dec ,2012


University of Cape Town, CPT

Completed my MBA at age 27 (Youngest Modular in Class). My Thesis: "The Business Value of Cloud Computing in South Africa" with contributions from the supervising Professor [Kevin Johnston] and research Academic [Maxine Esterhuyse] published in the African Journal of Information Systems Vol 8 Issue 2 (2016).

BSc Hons Information Systems, Unisa

University of South Africa, Pretoria

Received a Full bursary from the National Research Foundation. Attained a distinction for my Dissertation: "The usability of Timez Attack – a 3D game environment for teaching multiplication tables".

Feb ,2010
Oct ,2008


Faculty Training Institute, Johannesburg

Completed a Diploma in Business Analysis at the Faculty Training Institute, covering analysis, requirements gathering, business case development, functional specifications, technical specifications, testing, presentation and sign off

BSc Computer Science and IT, UKZN

University of Kwa-Zulu Natal, Durban

Graduated with a BSc in Computer Science and IT covering a variety of courses in economics, software design, development, scientific mathematics, discrete mathematics, operating systems, networks, databases and modeling. Attained distinctions in: Artificial Intelligence, Operating Systems, Comparative Programming Languages and Graphics and Modeling.

Dec ,2006
Jul ,2017

Cloud, Data Strategy, Process

Financial Services

Delivered the ground work required in the creation and institutionalization of Strategy, Procedures and Efforts in efficiently and effectively re-organizing capabilities to cater for the new requirements around Data, Cloud, RPA, Customer Sensing and AI. Roles: Cloud SteerCo representative Data Strategy Office Customer Sensing API Strategy RTE CIO Migrations

Enterprise Architect

Financial Services

Identified architectural debt, implemented resolution plans & developed capabilities to resolve. Produced 8 organisation wide strategic recommendations which were approved as part of the Office of the CEO to advise Executive Management on possible future scenarios available & the consequences of recommendations put forward.

Jul ,2014
Jun ,2013

Solution Architect | Operations Management

Information Technology Services

Develop, design [technical and business], propose and procure business from clients including the management of implementations. Worked with clients in Steel, Medical supplies, Mobile Phone hardware, Property, Health and Research industries.

Business Analyst


Generate and consult on [technical and business] solution ideas for conversion into formal business cases. Provide strategic and functional input to ideas which have progressed to the project initiation stage. Manage and administer implemented solution, including but not limited to: Pricing strategies, revenue growth, etc.

May ,2012
Feb ,2007

Business Architecture | Product Management | Business Analysis

Financial Services

Worked in a variety of roles in Financial Services: including the reduction of paper using digital technologies, process redesign, feature enhancements on Internet Banking, integration with government departments, implementation of compliance controls and redesigning elements of an organisational operating model.



85%Business Strategy
70%People Management
87%Technical capability


/My Journal






Zaffy is an asset to an organisation. He has a strong work ethic, is motivated and adaptable to changes in environment and mandates. He is always willing to put in additional efforts to achieve the required goal. I would recommend Zaffy as both a Leader and part of a Team.
Zaffy helped me to set up my first website for my coaching practice. His world-class expertise, patience, swift turnaround and value-added suggestions made the experience painless and I loved the result. His creative suggestions enhanced my efficiency and business productivity greatly.
Zaffy always portrayed the highest level of professionalism and attention to detail in his deliverables. He was easy to work with and a pleasure to have around. He would be an invaluable asset to any company that wishes to have a high standard of employee working for them.


/Get in touch with me